Important information
Terrace dining experience André Rieu
Enjoy a three course meal on Theater aan het Vrijthof's terrace during one of André Rieu's legendary Vrijthof concerts. On this page, you can find all imporant information, terms, and conditions regarding the terrace dining experiences.
Important information
General:
- The theatre's terrace is on the edge of the Vrijthof square, across from the stage. From our terrace, there is no view direct on the stage. The concert can be viewed on one of the large TV-screens placed around the Vrijthof.
- If you order tickets for 2 people, you will be placed at a 4-person table.
- The drinks you order on the night of the concert, are to be payed per table number.
- Tickets for the terrace dining experience can only be picked up at the box office (until the day of the concert at 4 pm). Unfortunately, e-tickets or sending tickets by (registered) post is not possible.
- If you have difficulty walking or use a wheelchair, we ask you to contact the UITbalie in advance so that we can allocate you the right place.
Cancellation:
- For companies of 10 people or fewer, tickets for the terrace dining experience can be exchanged or returned up to 1 month before the date of the concert.
- For companies/groups starting at 11 people, a cancellation term of minimum 3 months before the date of the concert is applicable.
- Theater aan het Vrijthof's general exchange and return policy is applicable:
- You can exchange your tickets for tickets to another performance, free of charge, unless tickets to this performance are more expensive. Then you will have to pay the additional costs.
- You can also have the value of your tickets transferred to your online refund credit in your ‘My Theatre’ account. This service is free.
- Prefer to get a refund? Then you pay a € 6 service fee per ticket (with a maximum of € 24 per transaction). For subscribers the service fee per ticket is € 3 (with a maximum of € 12 per transaction).
- If you already have the physical tickets in your possession, they must first be returned to the theatre in good condition (by registered mail or hand delivery at our desk), before we can proceed with cancellation.
- Full restitution is possible, when the concerts are moved or cancelled by the event organisor.
- Theater aan het Vrijthof is not liable for any bus and air travel and/or hotel costs incurred in the event of cancellations and/or relocation.